Systems thinking

Eighth annual review

By Gabriele Bammer

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Gabriele Bammer (biography)

Which i2Insights contributions inspired you in 2023? What did you learn that was new and how did it help you in tackling the complex societal or environmental problems you focus on? What would you like to see in 2024 and beyond?

One of the delights of curating i2Insights is learning something from every blog post. Another is the personal interactions involved in broadening the global community of contributors, introducing fresh voices and fresh insights, alongside those who are more seasoned contributors.

In this last blog post for 2023, I survey three of the year’s many highlights and what they mean for the operation of i2Insights:

  • integration and synthesis as an emerging ‘hot’ topic
  • re-introducing “golden oldies,” ie. tried and tested tools
  • increasing the number of countries represented by contributors, with an accompanying focus on decolonisation.

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The Strategic Choice Approach in shaping public policies

By Catherine Hobbs

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Catherine Hobbs (biography)

How can we be inspired, rather than overwhelmed, by differing perspectives in the inter-organisational planning required to more effectively address cross-cutting issues, or interacting areas of policy? How can we learn from the achievements of public policy action research, in the light of the local and global uncertainties of the 2020s?

Strategic Choice Approach was developed by John Friend with Allen Hickling, originating during the 1960s and 1970s. It emerged through a series of collaborative action research projects applied to public policy challenges in a number of countries, so that its origins are empirical rather than theoretical.

Friend described Strategic Choice Approach as being helpful as a practical approach to planning under pressure where “people of different outlooks and allegiances are working together with a shared concern to move rapidly towards commitments to action or to changes of policy on difficult issues of shared concern” (Friend, no date).

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Using archetypes as a systemic lens to understand the complexity of sustainable development

By Hossein Hosseini, Enayat A. Moallemi, Sibel Eker, Edoardo Bertone and Katrina Szetey

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1. Hossein Hosseini; 2. Enayat A. Moallemi; 3. Sibel Ekern; 4. Edoardo Bertone; 5. Katrina Szetey (biographies)

What are systems archetypes and how can they be used to bring a deeper understanding of causal drivers, potential dynamic behaviour in the future, and policy resistance when tackling complex problems, including those in sustainable development?

Systems archetypes are recurring generic systems structures found in many kinds of organisations, under many circumstances, and at many levels and scales. They are distinctive combinations of reinforcing and balancing processes theoretically rooted in systems thinking and modelling.

There are eight common archetypes, each with specific underlying causal drivers (eg., feedback loops, delay), expected dynamic behaviour (eg., acceleration, disruption, tipping point), and policy implications (eg., how to respond, where to intervene). Archetypes can help shift an analytical focus from simple behavioural correlations or a limited understanding of interactions between certain goals to a generalised knowledge of recurring patterns, causes, and consequences.

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Five core competency areas for participatory modeling

By Sondoss Elsawah, Elena Bakhanova, Raimo P. Hämäläinen and Alexey Voinov

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1. Sondoss Elsawah (biography)
2. Elena Bakhanova (biography)
3. Raimo P. Hämäläinen (biography)
4. Alexey Voinov (biography)

What knowledge and skills do individuals and teams need to be effective at participatory modeling?

We suggest that five core competency areas are essential for participatory modeling:

  1. systems thinking
  2. modeling
  3. group facilitation
  4. project management and leadership
  5. operating in the virtual space.

These are illustrated in the figure below.

These competency areas have naturally overlapping elements and should therefore be seen as a holistic and interdependent set. Further, while certain competencies such as modeling skills can be addressed by individual members of a participatory modeling team, the entire process is a team effort and it is necessary to also consider the competencies as a group skill.

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Pragmatism and critical systems thinking: Back to the future of systems thinking

By Michael C. Jackson

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Michael C. Jackson (biography)

Would systems thinking realize its potential as a force for good in the world if it rediscovered and developed its pragmatist roots? Does the link between the past and future of systems thinking lie through critical systems thinking and practice?

In brief, I suggest that:

  • Pragmatism provides an appropriate philosophy for systems thinking.
  • Systems thinking has pragmatist roots.
  • Critical systems thinking and practice shows how to develop those roots.
  • Pragmatism can help systems thinking realize its potential and systems thinking can help pragmatism achieve what it set out to do.

What is pragmatism?

Kant was in awe of Newton’s science but believed it could supply certainty only about the physical world. In most areas of human endeavor, he argued, we have to use ‘pragmatic belief’ to guide our actions.

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Inclusive Systemic Thinking for transformative change

By Ellen Lewis and Anne Stephens

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1. Ellen Lewis (biography)
2. Anne Stephens (biography)

What is Inclusive Systemic Thinking and how can it be effective in achieving transformational change? How can it contribute to a more inclusive and equitable world?

Introducing Inclusive Systemic Thinking

We have coined the term Inclusive Systemic Thinking to describe an approach that is influenced by a field of systems thinking called ‘Critical Systems Thinking,’ as well as by the social and behavioural sciences, fourth-wave feminism, and more recently, our work in the global development sector. Inclusive Systemic Thinking uses the ‘GEMs’ framework for complex systemic intersectional analysis based on: Gender equality/equity (non-binary), Environments (natural and/or contextual) and Marginalised voices (human and non-human). We described the GEMS framework in a recent i2Insights contribution, A responsible approach to intersectionality.

In our work, Inclusive Systemic Thinking is inclusive because we actively reflect on, advocate, mentor, and adapt our practices through an ethos of engagement that is widespread and that uses non-conventional approaches.

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Storytelling and systems change

An i2Insights story based on one originally told by Thea Snow, David Murikumthara, Teya Dusseldorp, Rachel Fyfe, Lila Wolff and Jane McCracken

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1. Thea Snow; 2. David Murikumthara; 3. Teya Dusseldorp; 4. Rachel Fyfe; 5. Lila Wolff; 6. Jane McCracken (biographies)

How is storytelling important in driving systems change? What does good storytelling look like? What makes it hard to tell stories about systems change work? We address these three questions.

But first, what do we mean by systems change? We use the definition developed by New Philanthropy Capital (Abercrombie et al. 2015): “Systems change aims to bring about lasting change by altering underlying structures and supporting mechanisms which make the system operate in a particular way. These can include policies, routines, relationships, resources, power structures and values.”

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Viable System Model: A theory for designing more responsive organisations

By Angela Espinosa

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Angela Espinosa (biography)

How can communities, businesses, regions, and nations – which can all be thought of as organisations – be designed to be capable of dealing quickly and effectively with environmental fluidity and complexity?

The Viable System Model, often referred to as VSM, is a theory that posits that a complex organisation is more capable of responding to a changing and unpredictable environment, if it is:

  • composed of autonomous, effective, and agile subsidiary organisations,
  • highly connected to each other, and
  • cohesively operating with shared ethos, purpose, processes, and technologies. 

A complex organisation therefore has multiple levels of nested organisations, each adhering to these principles.

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Systems thinking in public policy: Making space to think differently

By Catherine Hobbs

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Catherine Hobbs (biography)

Why does public policy go wrong? How can researchers who are systems thinkers begin to create the conditions in which those involved in public policy may flourish within their possible spheres of ‘horizontal’ influence?

The public policy context and why it goes wrong

Jake Chapman’s System Failure: Why Governments Must Learn to Think Differently (2002; 2004) remains a much-quoted report. In his second (2004) edition, however, Chapman reflects that, despite an enthusiastic reception, there had been “very little substantive shift in either policy or management styles within government” (2004: p.10). Chapman identified a number of difficulties, including:

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Four building blocks of systems thinking

By Derek Cabrera and Laura Cabrera

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1. Derek Cabrera (biography)
2. Laura Cabrera (biography)

Systems thinking itself is a complex adaptive system. Supported by empirical evidence, DSRP theory describes 4 simple rules that dynamically combine to explain the complexity of physical, natural, and social systems. Awareness of these patterns can help us to solve many societal and environmental problems.

We briefly present DSRP theory which describes four universal patterns and their underlying elements—identity (i) and other (o) for Distinctions (D), part (p) and whole (w) for Systems (S), action (a) and reaction (r) for Relationships (R), and point (p) and view (v) for Perspectives (P).

We describe these four building blocks and show how they can be mixed and matched. We conclude with some additional key aspects of the theory.

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System redesign toward creating shared value

By Moein Khazaei, Mohammad Ramezani, Amin Padash and Dorien DeTombe

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1. Moein Khazaei (biography)
2. Mohammad Ramezani (biography)
3. Amin Padash (biography)
4. Dorien DeTombe (biography)

How can services that are provided to citizens be overhauled so that they will survive, be competitive and be fair (eg., accessible to all)? Is there a systematic way in which shared value can be created? By shared value we mean combining social and environmental interests with corporate interests.

We have developed a methodology that we call “System redesign toward creating shared value” or SYRCS. It comprises 4 stages, shown in the figure below. They are:

  1. emancipation and critical thinking
  2. problem structuring
  3. multi-criteria and quantitative decision-making
  4. creating shared value.

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Six ways to see systems leadership

By Benjamin Taylor

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Benjamin Taylor (biography)

What do we mean by systems leadership? And how does it relate to systems change?

Ideas about both systems thinking and systems change have become prominent over the last few years, but the terms are often poorly defined and used with a range of meanings.

I suggest that there are broadly six types or flavours of systems leadership, all of which have key implications for systems change. And, of course, they can overlap.

1. Systems leadership as a form of better leadership

This is inclusive, mobilising, and systems aware leadership. However, by focusing on the leader as an individual, this commonly defaults to current leadership paradigms, which miss wider systemic elements. The locus is on existing power structures and authority, which are taken to define the system in focus.

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