Privacy policy and disclaimer

Privacy notice

Who we are

Our website, Integration and Implementation Insights (i2Insights), is located at https://i2insights.org/. This blog and repository is run by a team at The Australian National University (ANU), as an Integration and Implementation Sciences (i2S) project. You can find an introduction to i2Insights on our ‘About’ page and our contact details as well.

For the privacy policy for our sister website, please see: https://i2s.anu.edu.au/what-i2s/copyright-terms-use-privacy.

What personal data we collect, why we collect it, what we do with it and what rights you have over your data

There are three systems that determine the way that personal data are controlled on https://i2insights.org/.

First is the website provided by WordPress.com and utilising Akismet, Gravatar and Jetpack services. These services are part of the company Automattic. For a broad overview of how visitor data are dealt with by WordPress, Gravatar, Jetpack and Akismet services, please see: https://automattic.com/privacy-notice/, especially ‘Information We Collect About Visitors to Our Users’ Sites’.

In addition, if you hold a WordPress.com and/or Gravatar account and access https://i2insights.org/ whilst logged into your account/s, you may also have extra information collected by Automattic – this is detailed in the Automattic privacy policy for users found at https://automattic.com/privacy/ (and distinct from the above Automattic privacy notice for visitors).

Second, the Integration and Implementation Sciences team is governed by applicable sections of the ANU privacy policy, found at https://www.anu.edu.au/privacy. As we operate from within ANU, there is some overlap between ANU systems and WordPress.com systems – where applicable, these areas are detailed below.

Third are the data generated by your interaction with the website at https://i2insights.org/, and which we, the Integration and Implementation Sciences team, knowingly have access to. This is divided into two sub-sections: (1) the provision of specific services and, (2) our general approach to data sharing and rights.

(1) Provision of specific services

  • Followers:
    • Follow i2Insights by email: When a visitor signs up to follow https://i2insights.org/ by email, we have access to the email address and the date the request was made.
      • Pathway to deletion: WordPress allows control over this data by providing an unsubscribe option at the bottom of an email notification or you can contact us and we will delete it.
      • Timeframe in which we hold data: While you agree to follow i2Insights via email, we have access to the email address you use. Once you unsubscribe we no longer have access to your email address.
    • Follow i2Insights via WordPress: When a visitor follows https://i2insights.org/ while logged into their WordPress.com account, we have access to the sign-up information stored by our website, which typically includes a user identifier, a website address and the date the request was made.
      • Pathway to deletion: WordPress allows control over this data by providing an unsubscribe option within the user WordPress dashboard or you can contact us and we will delete the entry.
      • Timeframe in which we hold data: While you are subscribed to i2Insights, we have access to the user identity and web-address associated with that identity along with the date it was submitted. Once you unsubscribe, we no longer have access to this data.
  • Site comments: When a visitor leaves a comment on https://i2insights.org/, that comment is stored on our website, alongside other information that the visitor provides with the comment (guidelines for commenters can be found at: https://i2insights.org/contributing-to-this-blog/guidelines-for-commenters/). For visitors leaving a comment via logging into a service such as WordPress, Facebook, Twitter or Google, this information is the user identity (name of identity and link to the authenticated service involved). For other visitors this information is the IP address, visitor’s chosen username and the email address and website (if provided by the visitor). We have access to that information, as does WordPress.com, which additionally collects the browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your Gravatar profile picture (if you are using one) is visible to the public in the context of your comment.
    • Pathway to deletion: If you wish to have a public comment deleted, please contact us. Although we will delete a public comment, we may be obliged to keep some data for administrative, legal, or security purposes.
    • Obtaining your data: If you have left comment/s, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us (on verification of your identity as the commenter).
    • Timeframe in which we hold data: If you leave a comment, the comment and its metadata are retained indefinitely. This allows the WordPress system to recognize and approve any follow-up comments quickly instead of sending them to a moderation queue.
  • Cookies:
    • Comment cookies: if you leave a comment on https://i2insights.org/ you may opt-in to saving your name, email address and website in cookies that reside on the device you used to enter the information to our website. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year and you have control of these cookies on your device. For more information, see: https://automattic.com/cookies/.
    • Cookies – general use: Automattic through its affiliated services, eg., WordPress, Jetpack, Akismet and Gravatar) use cookies for a variety of purposes, including technical reasons and to enable a personalised experience for both visitors and registered (logged in) users to these services. These cookies may be set when a page is loaded, or when a visitor takes a particular action (eg., clicking a ‘like’ button on a post). For more information, see: https://automattic.com/cookies/.
  • Media (eg., images): media on our site are provided by the authors, by ourselves or by third-parties we have engaged with (and includes copyright attribution). Wherever possible, we aim to remove personal and metadata associated with any uploaded media. Any owner of media we host and who wishes to discuss the data associated with that media should contact us directly.
  • Author i2Insights contributions: all authors work directly with us and we post their material via a generic WordPress account. Any author who wishes to discuss the data associated with any of their contributions should contact us directly.
  • The ‘Like’ button: if you click the Like button on (the bottom of) any post or page, and you are logged into your WordPress.com account, your Gravatar will appear next to the ‘like’ on that post. You can control the ‘likes’ you have made via your WordPress/Gravatar account dashboard (https://wordpress.com/support/likes/).
  • Aggregated data:
    • i2Insights visitors:
      • WordPress data: WordPress provides aggregated data on the number of views and visitors the site has over time. These data are provided at a high level of generality (ie., a simple counter and country of origin). As far as we are aware, individuals cannot be identified from this information. These aggregated data are built from counts of site visitors, and are provided to us in this aggregated form, through the collection of individual IP addresses, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language and country code (for detail, see: https://jetpack.com/support/wordpress-com-stats/, or; https://wordpress.com/support/stats/).
      • Our data calculations: We also aggregate some data, notably the number of comments over time (see: https://i2insights.org/about/i2insights-statistics/). In this case, we aggregate data that are already publicly available (being the comments found in the author contributions).
    • i2Insights authors:
      • WordPress data: WordPress provides aggregated data on the number of views an authors contribution has received over time. This is provided through the same mechanism as detailed immediately above under ‘i2Insights visitors: WordPress data‘. An individual author can be identified from these data, but the identification of an individual author is, in part, the purpose of i2Insights.
      • Our data calculations: We aggregate some data, notably authors by country (see: https://i2insights.org/about/i2insights-statistics/). In this case, we aggregate data that are already publicly available (being the author biographies in the contributions).
  • Third-party systems: The https://i2insights.org/ site uses a number of third-party plugins as follows:
    • Social media platforms: We allow Facebook, Twitter and Google (via a standard account) as authentication systems for comments. We also allow logged in users of these services to action ‘share this’ options to Facebook, Twitter and LinkedIn. Users should note that these services may lodge cookies or collect data to track your online data. Their relevant privacy policies can be found at:
    • Theme: We use the Generate Press theme (with associated plugin) (https://generatepress.com/). No user data are captured by this service.
    • Supportive third-party software and services: To enhance the administration and operation of https://i2insights.org/, we use a small number of such services. These services are all focused on supporting website functionality and are not generally about obtaining visitor data (to provide extra visitor services). The primary exceptions beyond Akismet, Gravatar and Jetpack are Google Translate and the search plugins, none of which, as far as we understand, utilise data entered to them in any other way than to provide the indicated service (ie., translation or search). We endeavour to use European Union General Data Protection (GDPR) Regulation compliant services.
  • Search query: When a search query is undertaken in a search engine (like Google, Yahoo, or Bing) to find material on i2Insights, we have access to some of these search terms in the form of a search string (text). We are not aware that there is any identifying information available with the search string nor do we log searches conducted through use of the search function of i2Insight.

(2) General approach to data sharing and rights

  • Information individuals share publicly:
    • Authors publicly share their contributions, which includes author name, author image and institutional affiliation and any other details an author feels are pertinent to their post. i2Insights Ambassadors publicly share their name and institutional affiliation. Visitors to i2Insights can choose to make public comments that show a chosen username and, if they desire, an associated website. If logged into a WordPress account, i2Insights contributions can be ‘liked’, which can publicly show a visitor’s username and Gravatar (if one is being used).
  • Who we share data with:
    • We do not share an individual visitor’s data, nor does the ANU, though an exception could occur in maintaining computer system functionality/security or in the unlikely event of being required to by law. WordPress and ancillary systems (Jetpack, Gravatar and Akismet) may share data in a restricted way – see: https://automattic.com/privacy-notice/.
    • We share aggregated data through i2Insights usage statistics at https://i2insights.org/about/i2insights-statistics/, excepting the comments data, these could not reasonably be used to identify an individual visitor to i2Insights. In regards the aggregated comments data, these are drawn from a simple count of comments on a post as summed across all posts – as an individual visitor to i2Insights has chosen to make a public comment, this information can be found by reading comment scrolls on individual i2Insights contributions. We may use aggregated data to promote and evaluate i2Insights, sometimes linking them to particular contributions and authors (eg., author contribution ‘X’ has been viewed ‘Y’ times).
    • We do share aggregate data with our authors, so that they may see how many views and comments their post contribution has had (this is known as the ‘three monthly views and comments update’). The data holds no information about individual visitors to the site. These aggregate data are the total number of views and comments that an author’s contribution has received over (1) a three-month period that begins with the month in which their contribution is published; and, (2) once a contribution has been published for a while, a three month period from when a contribution is readvertised. We email these data to all authors who published or are readvertised in that period and the data are shared in a tabulated form that lists the names of all authors across those three months. Once an author’s post has been published or readvertised for four months, we cease sending aggregate data updates to that author.
  • What rights you have over your data:
    • You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
    • If you are an author, you may opt-out of receiving the email for the ‘three monthly views and comments update’ (of aggregate data).
  • Where we send your data:
    • The data on https://i2insights.org/ are held by WordPress.com (on its servers). We back-up portions of this data to the ANU IT system, notably the i2Insights website backend, and individual (public) author contributions to Google Drive.
    • Visitors who choose to comment on author contributions are checked through the automated spam service ‘Akismet’, an anti-spam service. This information is collated by Akismet. More detail can be found at https://akismet.com/privacy/ and https://automattic.com/privacy-notice/.
    • If you are an author, when your i2Insights contribution is published or readvertised, and for a period of three months, we will tabulate aggregate data on views and comments and then send this as a group ‘BCC’ email to you and other authors who have also been published or readvertised across the previous three months (this is known as the ‘three monthly views and comments update’).

Disclaimer

While the Integration and Implementation Sciences team has used all reasonable endeavours to ensure the information on this site is accurate, we give no warranty or guarantee that the material, information or publication made accessible is accurate, complete, current, or fit for any use whatsoever. No reliance should be made by a user of the material, information or publication accessed via this site.

The Integration and Implementation Sciences team accepts no liability or responsibility for any loss or damage whatsoever suffered as a result of direct or indirect use or application of any material, information or publication made accessible via its web site.

i2Insights provides links to organisations and information external to Integration and Implementation Sciences and in providing such links the Integration and Implementation Sciences team does not accept responsibility for, or endorse the content or condition of, any linked site.

The i2S project reserves the right to vary the material, information or publication on this web site without notice.