Decision making – Integration and Implementation Insights

Wisely navigating knowledge co-production: Towards an ethics that builds capacities

April 11, 2023April 11, 2023

By Guido Caniglia and Rebecca Freeth

authors_guido-caniglia_rebecca-freeth — 1. Guido Caniglia (biography)
2. Rebecca Freeth (biography)

How can I ensure that marginalized voices are heard in this project? Whom do I call on to offer the next perspective in this workshop and why? How can I intervene in this particular disagreement in a productive way? These are typical questions that researchers and practitioners involved in knowledge co-production processes ask themselves. They express deep ethical concerns, which also have epistemological and political implications, as they address the question: What should I do in this situation? What is right and wrong for me to do here?

We suggest that a perspective based on the ancient virtue of practical wisdom may help researchers and practitioners alike working in knowledge co-production to navigate the complexities of these questions.

Practical wisdom: An ancient virtue for wise navigation

Our answers to the deep ethical questions that emerge in collaborative and participatory research will vary depending on the specifics of the situation we are in, who is involved, as well as our own positionality and role in research projects or academic institutions. There is no formula to follow.

Participatory scenario planning

December 13, 2022December 6, 2022

authors_maike-hamann_tanja-hichert_nadia-sitas — 1. Maike Hamann (biography)
2. Tanja Hichert (biography)
3. Nadia Sitas (biography)

By Maike Hamann, Tanja Hichert and Nadia Sitas

Within the many different ways of developing scenarios, what are useful general procedures for participatory processes? What resources are required? What are the strengths and weaknesses of involving stakeholders?

Scenarios are vignettes or narratives of possible futures, and when used in a set, usually depict purposefully divergent visions of what the future may hold. The point of scenario planning is not to predict the future, but to explore its uncertainties. Scenario development has a long history in corporate and military strategic planning, and is also commonly used in global environmental assessments to link current decision-making to future impacts. Participatory scenario planning extends scenario development into the realm of stakeholder-engaged research.

Why complex problems need abductive reasoning

November 1, 2022

By Mariana Zafeirakopoulos

How does the way we approach complex problems differ from how we approach problems that are familiar or obvious?

In this i2Insights contribution, I explore four kinds of reasoning:

Deduction
Induction
Abduction
Design abduction.

Design abduction is the brain-child of Professor Kees Dorst (2015). In simplified terms, these different kinds of reasoning can be compared as follows (Watson and Dorst, 2022, p. 3; taken from Dorst, 2015, pp. 46-49):

Five lessons to improve how models serve society

May 17, 2022May 3, 2022

By Andrea Saltelli

Models are mathematical constructs better understood by their developers than by users. So should the public trust models? What insights can help society demand the quality it needs from modeling?

Mathematical modelling is a multiverse, where each scientific discipline adopts its own styles of modeling and quality control. Very little in the way of ‘user instructions’ is available to those affected by modeling practices.

This blog post presents five lessons to improve modelling that were developed as a manifesto by a cross-disciplinary group of natural and social scientists (Saltelli et al., 2020).

Lesson 1: Mind the assumptions

Judgment and decision making with unknown states and outcomes

April 15, 2022February 15, 2022

By Michael Smithson

What issues arise for effective judgments, predictions, and decisions when decision makers do not know all the potential starting positions, available alternatives and possible outcomes?

A shorthand term for this collection of possible starting points (also known as prior states), alternatives, and outcomes is “sample space.” Here I elucidate why sample space is important and how judgments and decisions can be influenced when it is incomplete.

Why is sample space important?

When it comes to dealing with unknowns, economists and others traditionally distinguish between “risk” (where probabilities can be assigned to every possible outcome) and “uncertainty” (where the probabilities are vague or unknown). Both of those versions of unknowns assume that decision makers know everything about the sample space.

Stakeholder engagement primer: 8. Generating ideas and reaching agreement

April 15, 2022December 2, 2021

By Gabriele Bammer

primer_stakeholder-engagement_8

What skills for generating ideas and reaching agreement should every researcher involved in stakeholder engagement seek to cultivate? What key methods and concepts should they be familiar with?

The focus in this blog post is on generating ideas and reaching agreement, as well as recognising the “groan zone” between these two phases in a group process. Researchers will have diverse attributes and not everyone will be well-placed to cultivate the skills described here. Having an understanding of the skills can help in choosing the researchers best placed to undertake the stakeholder engagement.

Generating ideas: Brainstorming

For brainstorming to work well, it requires rapid-fire contributions, no holding back or self-censoring of ideas, and no discussion or criticism of the ideas proposed. It often involves a group of stakeholders (or stakeholders and researchers) sitting around a flipchart or whiteboard, with one person writing down the ideas as members of the group say them.

A tool for transforming resistance to insights in decision-making

April 15, 2022November 30, 2021

By Gemma Jiang

author_gemma-jiang — Gemma Jiang (biography)

Do you encounter resistance from your team members, especially in regard to difficult decisions? How might decision-making processes be better facilitated to generate insights instead of resistance?

I describe a conceptual framework and an accompanying practical tool from Lewis Deep Democracy (2021) that can transform resistance to insights in decision-making processes.

The conceptual framework: Understanding how decision making generates resistance

It is important first to understand the consciousness of a team. If you think of a team’s consciousness as an iceberg, the ideas and opinions that are expressed are the conscious part above the waterline, while those that are not expressed are the unconscious part below the waterline. If decisions are made based only on the team’s expressed ideas and opinions, those below the waterline will likely form resistance. This is often what happens with “majority rules” democracy.

A quick guide to post-normal science

April 15, 2022October 19, 2021

By Silvio Funtowicz

Post-normal science comes into play for decision-making on policy issues where facts are uncertain, values in dispute, stakes high and decisions urgent.

A good example of a problem requiring post-normal science is the actions that need to be taken to mitigate the effects of sea level rise consequent on global climate change. All the causal elements are uncertain in the extreme, at stake is much of the built environment and the settlement patterns of people, what to save and what to sacrifice is in dispute, and the window for decision-making is shrinking. The COVID-19 pandemic is another instance of a post-normal science problem. The behaviour of the current and emerging variants of the virus is uncertain, the values of socially intrusive remedies are in dispute, and obviously stakes are high and decisions urgent.

In such contexts of policy making, normal science (in the Kuhnian sense, see Kuhn 1962) is still necessary, but no longer sufficient.

Principles for welcoming all voices

April 15, 2022August 31, 2021

By Keith McCandless

author_keith-mccandless — Keith McCandless (biography)

Which principles would allow us to manage and lead groups that aspire to include all voices in shaping next steps and the future?

Liberating Structures is an approach to working together that puts innovative and facilitative power in the hands of everyone. It does this through 33 adaptable microstructures that allow groups of people of any size to be all-inclusive and to unleash everyone’s power.

Liberating Structures is based on ten principles that help guide choices and keep a community together while moving toward their set purpose.

Liberating Structures practice and principles come alive through active engagement. The path is co-evolving, iterative, and mutually shaped. As shown in the table below, each principle is couched as follows: When Liberating Structures are part of everyday interactions, it is possible to…

System redesign toward creating shared value

April 15, 2022July 20, 2021

By Moein Khazaei, Mohammad Ramezani, Amin Padash and Dorien DeTombe

authors_moein-khazaei_mohammad-ramezani_amin-padash_dorien-detombe — 1. Moein Khazaei (biography)
2. Mohammad Ramezani (biography)
3. Amin Padash (biography)
4. Dorien DeTombe (biography)

How can services that are provided to citizens be overhauled so that they will survive, be competitive and be fair (eg., accessible to all)? Is there a systematic way in which shared value can be created? By shared value we mean combining social and environmental interests with corporate interests.

We have developed a methodology that we call “System redesign toward creating shared value” or SYRCS. It comprises 4 stages, shown in the figure below. They are:

emancipation and critical thinking
problem structuring
multi-criteria and quantitative decision-making
creating shared value.

Gradients of agreement for democratic decision-making

April 15, 2022May 25, 2021

By Hannah Love

How does your team make decisions? Do you vote? Does the loudest voice usually win? Does everyone on the team generally feel heard? Does your team have a charter to provide guidance? Or maybe there is often just silence and the team assumes agreement?

The next time your team makes a decision, here is something new you can try! Kaner (2014) proposes using a gradients of agreement scale. The gradients of agreement, also known as the consensus spectrum, provides an alternative to yes/no decision-making by allowing everyone to mark their response along a continuum, as shown in the figure below.

The art of non-decision-making

April 15, 2022March 9, 2021

By Anthony Judge

author_anthony-judge — Anthony Judge (biography)

Do you get frustrated when decision-makers avoid doing their jobs? Do you wish you could identify the techniques they use to avoid making decisions so that you can better hold them to account?

Here I identify 14 aspects of the art of non-decision-making based on my experience serving in, and observing, a range of international organisations.

1. Definitional games: This is the process of defining categories in one way in one document or organizational unit, and then defining them in another way elsewhere or at some later time. The art is to use this approach to obscure opportunities or to selectively advance particular strategies. At the same time competing definitions may be used to justify apparently incompatible strategies.