Processes – Page 20 – Integration and Implementation Insights

Successful implementation demands a great liaison person: Nine tips on making it work

September 15, 2023March 21, 2017

By Abby Haynes on behalf of CIPHER (Centre for Informing Policy in Health with Evidence from Research)

cipher-group — CIPHER Sub-group (Participants)

When external providers deliver a complex program in an organisation, it is crucial that someone from that organisation—a liaison person—gives ‘insider’ advice and acts as a link between their organisation and the program providers. What are the characteristics to look for in filling that role? And how can liaison people best be supported?

Here we describe what we learnt about the pivotal role of liaison people during the implementation of SPIRIT (Supporting health with Research: an Intervention Trial). SPIRIT was a novel multi-component trial designed to increase individual and organisational capacity to use research in policymaking. Six Sydney-based health policy organisations took part – each nominating a member of their staff to coordinate the implementation of SPIRIT in their organisation. These liaison people turned out to be far more than administrators – they had a profound impact not only on how the program was implemented, but on perceptions, engagement and participation across their organisations.

We provide nine tips for identifying and supporting liaison people.

Ten lessons from a transdisciplinary PhD program in sustainable development

February 13, 2020March 9, 2017

By Marianne Penker

Should a doctoral student specialise in transdisciplinary sustainable development research? What are the opportunities and challenges associated with undertaking a program that requires research integration and implementation?

At the University of Natural Resources and Life Sciences, Vienna in Austria, teams of PhD-students and academic supervisors collaborated with representatives from regions, cities, public authorities, businesses or civil society to solve pressing and often wicked sustainability problems. We learnt the following ten lessons.

Values, confidence, and time: What researchers should consider when engaging with civil society organisations

December 27, 2021February 28, 2017

By William L. Allen

william-allen — William L. Allen (biography)

When researchers want to engage or work with groups outside universities—especially civil society organisations—what should they consider as part of this process?

Civil society comprises organisations—large and small—that are outside of the public and private sectors. These include non-governmental organisations, charities, or voluntary groups.

Three lessons emerged from asking civil society organisations what they would tell academics who want to work with them:

Argument-based tools to account for uncertainty in policy analysis and decision support

April 15, 2022February 23, 2017

By Sven Ove Hansson and Gertrude Hirsch Hadorn

authors_sven-ove-hansson_gertrude-hirsch-hadorn — 1. Sven Ove Hansson (biography)
2. Gertrude Hirsch Hadorn (biography)

Scientific uncertainty creates problems in many fields of public policy. Often, it is not possible to satisfy the high demands on the information input for standard methods of policy analysis such as risk analysis or cost-benefit analysis. For instance, this seems to be the case for long-term projections of regional trends in extreme weather and their impacts.

However, we cannot wait until science knows the probabilities and expected values for each of the policy options. Decision-makers often have good reason to act although such information is missing. Uncertainty does not diminish the need for policy advice to help them determine which option it would be best to go for.

Overturning the design of outcome measures

December 2, 2022February 21, 2017

By Diana Rose

Outcome measures in research about treatment and service provision may not seem a particularly controversial or even exciting domain for citizen involvement. Although the research landscape is changing – partly as a result of engaging stakeholders in knowledge production and its effects – the design of outcome measures has been largely immune to these developments.

The standard way of constructing such measures – for evaluating treatment outcomes and services – has serious flaws and requires an alternative that grounds them firmly in the experiences and situations of the people whose views are being solicited.

Building a better bridge: The role of research mediators

December 27, 2021February 7, 2017

By Jessica Shaw

What, and who, are research mediators? And are they the key to linking research with policy and practice?

There has long existed a gap, perhaps a chasm, between the worlds of research and of policy and practice. All too often, policymakers and practitioners do not use research evidence when making key decisions, while researchers design entire programs of research without a complete understanding of the needs of those on the ground doing the work. Because of this divide, we’re left wondering—how do we get individuals to use the most relevant research findings when making personal healthcare decisions? how do we get school officials to choose evidence-based curriculum? how do we get legislators to develop scientifically-sound policies?

Six actions to mobilise knowledge in complex systems

December 27, 2021January 31, 2017

By Bev J. Holmes and Allan Best

bev-holmes_original — Bev J. Holmes (biography)

What are the practical implications of mobilising knowledge in complex systems? How can the rules, regulations, incentives and long-entrenched power structures of a system be changed so that knowledge mobilisation is maximized?

We propose six interdependent actions, briefly described below, undertaken at two levels, by those who: (1) are managing specific knowledge mobilization initiatives (initiative managers), and (2) are in a position to make the environment more receptive to change (key influencers). These people may not necessarily be involved in specific initiatives.

Unintended consequences of honouring what communities value and aspire to

April 15, 2022January 26, 2017

By Melissa Robson

It seems simple enough to say that community values and aspirations should be central to informing government decisions that affect them. But simple things can turn out to be complex.

In particular, when research to inform land and water policy was guided by what the community valued and aspired to rather than solely technical considerations, a much broader array of desirable outcomes was considered and the limitations of what science can measure and predict were usefully exposed.

Models as ‘interested amateurs’

September 15, 2023January 24, 2017

By Pete Barbrook-Johnson

How can we improve the often poor interaction and lack of genuine discussions between policy makers, experts, and those affected by policy?

As a social scientist who makes and uses models, an idea from Daniel Dennett’s (2013) book ‘Intuition Pumps and Other Tools for Thinking’ struck a chord with me. Dennett introduces the idea of using lay audiences to aid and improve understanding between experts. Dennett suggests that including lay audiences (which he calls ‘curious nonexperts’) in discussions can entice experts to err on the side of over-explaining their thoughts and positions. When experts are talking only to other experts, Dennett suggests they under-explain, not wanting to insult others or look stupid by going over basic assumptions. This means they can fail to identify areas of disagreement, or to reach consensus, understanding, or conclusions that may be constructive.

For Dennett, the ‘curious nonexperts’ are undergraduate philosophy students, to be included in debates between professors. For me, the book sparked the idea that models could be ‘curious nonexperts’ in policy debates and processes.

Enabling co-creation: From learning cycles to aligning values, rules and knowledge

August 24, 2022January 19, 2017

By Lorrae van Kerkhoff

How do we improve? In the context of sustainable development, we continually confront the question of how we can develop meaningful and positive actions towards a ‘better’ world (social, ecological, economic outcomes) despite inherent uncertainties about what the future holds.

Co-creation is one concept among several that seek to reorientate us from simplistic, largely linear ideas of progress towards more nuanced, subtle ideas that highlight that there are many different aspects of ‘progress’, and these can be deeply contested and challenging to reconcile. Enabling co-creation, then – or operationalizing it – means finding practical ways to work together, to deal with our different experiences, aspirations and expectations as well as the uncertainties of the future.

Co-creation sits within a learning paradigm that suggests engagement, social and mutual learning, adaptation and flexibility are key to enabling action in the face of uncertainty. But how do we think about learning?

Research team performance

December 28, 2021January 17, 2017

By Jennifer E. Cross and Hannah Love

jennifer-cross — Jennifer E. Cross (biography)

How can we improve the creativity and performance of research teams?

Recent studies on team performance have pointed out that the performance and creativity of teams has more to do with the social processes of interaction on teams, than on individual personality traits. Research on creativity and innovation in teams has found that there are three key predictors of team success:

group membership,
rules of engagement, and
patterns of interaction.

Each of these three predictors can be influenced in order to improve the performance of teams, as the following examples show.

Getting to a shared definition of a “good” solution in collaborative problem-solving

August 24, 2022January 12, 2017

By Doug Easterling

How can collaborative groups move past their divisions and find solutions that advance their shared notions of what would be good for the community?

Complex problems – such as how to expand access to high-quality health care, how to reduce poverty, how to remedy racial disparities in educational attainment and economic opportunity, and how to promote economic development while at the same time protecting natural resources – can’t be solved with technical remedies or within a narrow mindset. They require the sort of multi-disciplinary, nuanced analysis that can only be achieved by engaging a variety of stakeholders in a co-creative process.

Bringing together stakeholders with diverse perspectives allows for a comprehensive analysis of complex problems, but this also raises the risk of a divisive process.