By Etiënne Rouwette and Alberto Franco
What are interventions to support team decision making? And how can interventions enable team decision making to become a rigorous, transparent and defensible process?
Interventions are procedures designed to improve a decision making process. Within the content of team decision making, an intervention is comprised of designed facilitated activities carried out in order to help a team achieve its goals. Team goals include generating a better and shared understanding of a situation of interest or concern, producing a recommendation on how to respond to the situation, or simply deciding what to do next regarding the situation.
Because team members are likely to have different views and goals regarding the situation, facilitation is central to an intervention. Specifically, facilitated activities are designed to encourage the active participation of team members in discussions, so that a mutual understanding within the team can be achieved.