Looking in the right places to identify “unknown unknowns” in projects

Author - Tyson R. Browning
Tyson R. Browning (biography)

By Tyson R. Browning

Unknown unknowns pose a tremendous challenge as they are essentially to blame for many of the unwelcome surprises that pop up to derail projects. However, many, perhaps even most, of these so-called unknown unknowns were actually knowable in advance, if project managers had merely looked in the right places.

For example, investigations following major catastrophes (such as space shuttle disasters, train derailments, and terrorist attacks), and project cost and schedule overruns, commonly identify instances where a key bit of knowledge was in fact known by someone working on that project—but failed to be communicated to the project’s top decision makers. In other cases, unknown unknowns emerge from unforeseen interactions among known elements of complex systems, such as product components, process activities, or software systems.

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Managing uncertainty in decision making: What can we learn from economics?

By Siobhan Bourke and Emily Lancsar

authors_siobhan-bourke_emily-lancsar
1. Siobhan Bourke (biography)
2. Emily Lancsar (biography)

How can researchers interested in complex societal and environmental problems best understand and deal with uncertainty, which is an inherent part of the world in which we live? Accidents happen, governments change, technological innovation occurs making some products and services obsolete, markets boom and inevitably go bust. How can uncertainty be managed when all possible outcomes of an action or decision cannot be known? In particular, are there lessons from the discipline of economics which have broader applicability?

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Using the concept of risk for transdisciplinary assessment

By Greg Schreiner

greg-schreiner
Greg Schreiner (biography)

Global development aspirations, such as those endorsed within the Sustainable Development Goals, are complex. Sometimes the science is contested, the values are divergent, and the solutions are unclear. How can researchers help stakeholders and policy-makers use credible knowledge for decision-making, which accounts for the full range of trade-off implications?

‘Assessments’ are now commonly used.

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A primer on policy entrepreneurs

By Jo Luetjens

jo-luetjens
Jo Luetjens (biography)

In the world of public policy, it is interesting to consider how and why particular policy ideas catch on. What is it that makes some ideas succeed and others fail? By examining the role of policy entrepreneurs we may come closer to an answer. In making policy change happen, what – and who – are policy entrepreneurs? Why are they important? What strategies do they use to effect change? And finally, what are the attributes of a successful policy entrepreneur?

The what

Policy entrepreneurs are energetic people who work with others in and around policymaking venues to promote significant policy change.

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