Communication

Communicating across organizational boundaries

By Adrian Wolfberg

adrian-wolfberg
Adrian Wolfberg (biography)

What do researchers, stakeholders and end-users need to know about organizational boundaries so that they can communicate effectively when collaborating to build and achieve common goals? What does it mean to communicate effectively? How is shared meaning acquired? Why is it so difficult?

Organizational boundaries are socially constructed distinctions created intentionally to foster specific patterns of behavior by one set of individuals that are different from other sets of individuals. They have a double-edged value: positive and negative. On the positive side, creating boundaries potentially allows us to focus, and thereby deepen and specialize knowledge and activity. The negative side is control, where management and/or culture inflexibility thwarts the agility needed for crossing boundaries.

Boundaries come in many forms. Here I focus on structural and conceptual boundaries, reviewing four types of each as summarized in the figure below. I focus particularly on the implications of these boundaries for language and communication.

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Responding to unacknowledged disciplinary differences with the Toolbox dialogue method

By Graham Hubbs, Michael O’Rourke, Steven Hecht Orzack

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1. Graham Hubbs (biography)
2. Michael O’Rourke (biography)
3. Steven Hecht Orzack (biography)

Have you collaborated with people on a complex project and wondered why it is so difficult? Perhaps you’ve asked yourself, “Do my collaborators even conceive of the project and its goals in the way I do?” Projects involving collaborators from different disciplines or professions seem almost ready made to generate this kind of bewilderment. Collaborators on cross-disciplinary projects like these often ask different kinds of questions and pursue different kinds of answers.

This confusion can bedevil cross-disciplinary research. The allure of such research is its promise of solving complex problems by bringing together a variety of perspectives that when combined lead to solutions that any one perspective would fail to find.

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Applying human-centered design to virtual conference planning

By Kristine Glauber, Ben Miller and Christine Ogilvie Hendren

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1. Kristine Glauber (biography)
2. Ben Miller (biography)
3. Christine Ogilvie Hendren (biography)

What is needed to envision and create a virtual conference at which attendees have direct agency in execution of customized, richly interactive sessions?

We share three guideposts from a human-centered design framework in recasting the 11th Annual International Science of Team Science Conference from a face-to-face to a virtual meeting after the emergence of the COVID-19 pandemic.

Develop your design principle

Develop your goals for the meeting overall and each individual conference element.These can be referenced when making decisions about how to accomplish a particular task. By identifying the specific goals for your event at the beginning, you can tailor the interactions to meet your attendees’ needs.

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Outbreaks, break-outs and break-times: Creating caring online workshops

By The Care Operative

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The Care Operative details

How can online workshops be productive, engaging, caring and fun? How can researchers creatively adapt to a ‘virtual normal’ and develop caring and co-operative ways of working?

In March 2020, we – 20 international sustainability science colleagues – were prohibited from meeting face-to-face by COVID-19-related travel restrictions. Yet, we had time blocked out and a detailed workshop schedule. Within 48 hours, with invaluable help from experienced facilitator Concepción Piñeiro, we shifted the workshop online, adapting for virtual collaboration.

Here, we share how we made our online workshop productive, engaging and caring.We share what we learned about contrasts with in-person meetings, and identify additional skills and habits for great online interaction in a more detailed report (The Care Operative 2020).

The key principles are: seek to recreate the best things about face-to-face sessions and creatively adapt them to enhance online collaboration.

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Effectively including online participants in onsite meetings

By Participants in the SESYNC Theme “Building Resources for Complex, Action-Oriented Team Science”

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Author details

With increasing interest in online participation in workshops, meetings and classes, are there useful protocols to ensure that online participation is effective? Mixed onsite-online meetings are probably the hardest to manage well. How can you effectively include online participants, so that they don’t feel marginalized and ignored? How can you ensure that everyone has a chance to share their expertise and perspectives, and benefits fully from the meeting?

We draw on our experiences in four different interdisciplinary academic teams which held three-day meetings across wide time zones. We provide a protocol for effectively managing meetings rather than the necessary technical requirements, and welcome comments on the latter.

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Theory U: A promising journey to embracing unknown unknowns

By Vanesa Weyrauch

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Vanesa Weyrauch (biography)

How can we best live in a VUCA (volatile, uncertain, complex and ambiguous) world? How can we shift from a worldview that looks to predict and control what is to be done through plans and strategies to being present and flexible in order to respond effectively as unexpected changes take place? How can we be open to not knowing what will emerge and embrace uncertainty as the opportunity to co-create and learn?

One powerful and promising way forward is Theory U, a change methodology developed by Otto Scharmer and illustrated below. Scharmer introduced the concept of “presencing”—learning from the emerging future. The concept of “presencing” blends “sensing” (feeling the future possibility) and “presence” (the state of being in the present moment). It acknowledges that we don’t know the answers. Staying at the bottom of the U until the best potential future starts emerging requires embracing uncertainty as fertile soil.

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Good practice in community-based participatory processes in Aboriginal and Torres Strait Islander research

By Jan Chapman, Alyson Wright, Nadine Hunt and Bobby Maher

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1. Jan Chapman (biography)
2. Alyson Wright (biography)
3. Nadine Hunt (biography)
4. Bobby Maher (biography)

How can participatory process in Aboriginal and Torres Strait Islander communities be made adaptable and flexible? How can theoretical frameworks take into account the cultural and geographical complexities of communities and their contexts?

Here we provide five key principles that we have found useful in engaging communities in the Mayi Kuwayu Study (https://mkstudy.com.au/).These include: community decision-making; involvement in study governance; community capacity development; effective communications; and, long-term and multi-engagement processes.

Community decision-making

A key principle is to seek community endorsement and decision-making from Aboriginal and Torres Strait Islander governance groups on their community’s participation in the study.

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Using discomfort to prompt learning in collaborative teams

By Rebecca Freeth and Guido Caniglia

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1. Rebecca Freeth (biography)
2. Guido Caniglia (biography)

We know that reflecting can make a marked difference to the quality of our collective endeavour. However, in the daily busyness of inter- and trans- disciplinary research collaborations, time for reflection slides away from us as more immediate tasks jostle for attention. What would help us put into regular practice what we know in theory about prioritising time to reflect and learn?

Discomfort sometimes provides the necessary nudge in the ribs that reminds us to keep reflecting and learning. The discomfort of listening to the presentation of a colleague you like and respect, but having very little idea what they’re talking about.

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Why model?

By Steven Lade

Steven Lade
Steven Lade (biography)

What do you think about mathematical modelling of ‘wicked’ or complex problems? Formal modelling, such as mathematical modelling or computational modelling, is sometimes seen as reductionist, prescriptive and misleading. Whether it actually is depends on why and how modelling is used.

Here I explore four main reasons for modelling, drawing on the work of Brugnach et al. (2008):

  • Prediction
  • Understanding
  • Exploration
  • Communication.

I start with mental models – the informal representations of the world that we all use as we go about both our personal and professional lives – and then move on to formal models.

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Improving the i2Insights blog: Your ideas are welcome!

By Gabriele Bammer and Peter Deane

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1. Gabriele Bammer (biography)
2. Peter Deane (biography)

As a reader, are there aspects of this i2Insights blog that you would like to see changed? Do you have specific suggestions for improvements? Are there things that work well and that you would like to see continue?

We are currently reviewing how to improve the blog and how easily the resources it provides can be found. Your input will help us think about changes to incorporate and how to use our time in producing the blog to maximum effect. We briefly set the context for the blog and then pose a series of questions that outline the changes we are considering. All input is welcome. You can address one or more of the questions below or raise other issues. You can post in the comments section or contact us privately via: https://i2insights.org/contact/.

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Incommensurability, plain difference and communication in interdisciplinary research

By Vincenzo Politi

Vincenzo Politi (biography)

Where does the term incommensurability come from? What is its relevance to interdisciplinarity? Is it more than plain difference? Does incommensurability need to be reconceptualized for interdisciplinarity?

Incommensurability: its origins and relevance to interdisciplinarity

‘Incommensurability’ is a term that philosophers of science have borrowed from mathematics. Two mathematical magnitudes are said to be incommensurable if their ratio cannot be expressed by a number which is an integer. For example, the radius and the circumference of a circle are incommensurable because their ratio is expressed by the irrational number π.

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Practical tips to foster research uptake

By Emily Hayter and Verity Warne

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1. Emily Hayter (biography)
2. Verity Warne (biography)

How can researchers and policy makers work together to foster more systematic uptake of research in policy making?

In a series of workshops at the European Commission Joint Research Centre’s Evidence and Policy Summer School on migration and demography, participants identified some of the most critical stages where scientists and policymakers interact: problem definition, research process, and communication of results. We then built up a bank of practical ideas and suggestions for each stage. Although the focus of the workshops was on migration and demography, our suggestions have broader relevance.

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