Feedback provision – Integration and Implementation Insights

Writing confidentiality and anonymity into collaboration agreements

November 21, 2023

By Edgar Cardenas, L. Michelle Bennett, and Michael O’Rourke

authors_edgar-cardenas_l-michelle-bennett_michael-orourke — 1. Edgar Cardenas (biography)
2. L. Michelle Bennett (biography)
3. Michael O’Rourke (biography)

How might teams create norms to scaffold the use of confidentiality and anonymity in team settings? How could a team integrate language about confidentiality and anonymity into their collaboration agreement? How can teams use these approaches and simultaneously build psychological safety and trust?

In an earlier i2Insights contribution, we provided a collaboration agreement template to help teams improve their chances of collaboration success by facilitating dialogue about shared values, norms, and processes of collaboration. This template is designed around three central dimensions of collaborative research: team management, team dynamics, and team communication.

In a companion i2Insights contribution we addressed issues concerning confidentiality and anonymity in teamwork, and in this post we provide an example of one possible approach to integrating language about confidentiality and anonymity into a collaboration agreement—specifically, into the “Team Communication” part of a collaboration agreement built using our template.

Confidentiality and anonymity in teams

November 21, 2023

By Edgar Cardenas, L. Michelle Bennett, and Michael O’Rourke

Do confidentiality and anonymity have a place in teamwork? What are the risks and how might they be mitigated? Can teams move past the need for confidentiality and anonymity?

It takes time and intentional effort to create an environment within a team that is safe for interpersonal risk-taking (ie., a psychologically safe environment). As a team works to develop a psychologically safe environment, teammates will likely be more and more willing to speak openly about challenges. As part of this work, and in an effort to make certain all team members are comfortable sharing issues and challenges, teams may suggest adopting confidential and/or anonymous communication channels; however, there are significant risks associated with their use in teams. Here we detail some of the common risks and provide a set of design elements for dealing with them.

Confidentiality

Teammates who have concerns and are uncomfortable sharing them openly with the full team might choose to communicate confidentially with another person, who may be on the team or outside of the team.

Trust and empowerment inventory for community groups

September 23, 2021January 29, 2019

By Craig Dalton

Author - Craig Dalton — Craig Dalton (biography)

Community groups are often consulted by researchers, government agencies and industry. The issues may be contentious and the relationship vexed by distrust and poor communication. Could an inventory capture the fundamental sources of community frustration and highlight scope for improvement in respect, transparency, fairness, co-learning, and meeting effectiveness from a community perspective?

The trust and empowerment inventory presented below is based on the main sources of community frustration that I have witnessed over two decades as a public health physician and researcher liaising with communities about environmental health risks and it is likely to have broader relevance.

Using the arts and design to build student creative collaboration capacity

September 29, 2021May 15, 2018

By Edgar Cardenas

How can undergraduate and graduate students be helped to build their interdisciplinary collaboration capacity? In particular, how do they build capacity between the arts and other disciplines?

In 2018, I co-facilitated the annual, 3-day Emerging Creatives Student Summit, an event for approximately 100 undergraduate and graduate students from 26 universities organized by the Alliance for the Arts in Research Universities. Students’ majors ranged from the sciences, engineering, music, arts, and design.