Five principles of holistic science communication

Community member post by Suzi Spitzer

Suzi Spitzer (biography)

How can we effectively engage in the practice and art of science communication to increase both public understanding and public impact of our science? Here I present five principles based on what I learned at the Science of Science Communication III Sackler Colloquium at the National Academy of Sciences in Washington, DC in November 2017.

1. Assemble a diverse and interdisciplinary team

  1. Scientists should recognize that while they may be an expert on a particular facet of a complex problem, they may not be qualified to serve as an expert on all aspects of the problem. Therefore, scientists and communicators should collaborate to form interdisciplinary scientific teams to best address complex issues.
  2. Science is like any other good or service—it must be strategically communicated if we want members of the public to accept, use, or support it in their daily lives. Thus, research scientists need to partner with content creators and practitioners in order to effectively share and “sell” scientific results.
  3. Collaboration often improves decision making and problem solving processes. People have diverse cognitive models that affect the way each of us sees the world and how we understand or resolve problems. Adequate “thought world diversity” can help teams create and communicate science that is more creative, representative of a wider population, and more broadly applicable.

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CoNavigator: Hands-on interdisciplinary problem solving

Community member post by Katrine Lindvig, Line Hillersdal and David Earle

How can we resolve the stark disparity between theoretical knowledge about interdisciplinary approaches and practical applications? How can we get from written guidelines to actual practices, especially taking into account the contextual nature of knowledge production; not least when the collaborating partners come from different disciplinary fields with diverse expectations and concerns?

For the past few years, we have been developing ways in which academic theory and physical interactions can be combined. The result is CoNavigator – a hands-on, 3-dimensional and gamified tool which can be used:

  • for learning purposes in educational settings
  • as a fast-tracking tool for interdisciplinary problem solving.

CoNavigator is a tool which allows groups to collaborate on a 3-dimensional visualisation of the interdisciplinary topography of a given field or theme. It addresses the contextual and local circumstances and the unique combinations of members in collaborative teams. CoNavigator is therefore short for both Context Navigation and Collaboration Navigation. The process of applying the tool takes around 3 hours.

Using CoNavigator

CoNavigator is composed of writable tiles and cubes to enable rapid, collaborative visualisation, as shown in the first figure below. The tactile nature of the tool is designed to encourage collaboration and negotiation over a series of defined steps.

Making the Tacit Visible and Tangible

Each participant makes a personal tool swatch. By explaining their skills to a person with a completely different background, the participant is forced to re-evaluate, re-formulate, and translate skills in a way that increases their own disciplinary awareness. Each competency that is identified is written onto a separate tool swatch.

Katrine Lindvig (biography)

Line Hillersdal (biography)

David Earle (biography)

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Ten steps to make your research more relevant

Community member post by Christian Pohl, Pius Krütli and Michael Stauffacher

Interdisciplinary and transdisciplinary research often aims at broader impact in society. But, how can you make such impact happen?

A researcher might face a number of questions (s)he was not necessarily trained to address, such as:

  • How can I be sure that my research question will provide knowledge relevant for society?
  • Who in this fuzzy thing called society are my primary target audiences anyway?
  • Are some of them more important for my project than others?

Over the last several years, we developed 10 steps to provide a structured way of thinking through how to improve the societal relevance of a research project, as summarised in the table below.

When working with researchers to plan their impact, we usually go through the 10 steps in a workshop format, as follows:

  • Before each step we provide a brief account of the underlying theory and clarify why the step matters.
  • Then we ask the researchers to complete a concrete task, reflecting on their own project
  • Researchers usually also discuss their reflections with each other and learn about different approaches to address societal relevance.
  • They also discuss the tasks with us, but we are not necessarily the ones who know the right answers.

The ten steps work best in a context where a research project leader, for example, provides detailed project knowledge and the whole group is interested in discussing the societal impact of research.

In our experience, the ten steps trigger reflection on one’s own research and allow for fruitful coproduction of knowledge in the project team on how to improve the societal relevance of projects.

What techniques have you used to plan, and reflect on, making your research socially relevant?

Christian Pohl (biography)

Pius Krütli (biography)

Michael Stauffacher (biography)

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Let’s stop measuring and start improving

Community member post by Louise Locock

Louise Locock (biography)

When we’re trying to improve the experience of health care, social care and other services users, is there a fast, rigorous way to include their perspectives that doesn’t involve repeatedly collecting new data from them and their families?

Measuring, understanding and improving people’s experience of services has become a priority. There is now an international focus (at least in the West) on person-centred care. The English National Health Service has led the way among health systems by introducing the first nationally mandated patient survey.

Despite the strong political and organisational focus on improving care, reports of unsatisfactory experience continue in even the best funded care systems. Continue reading

A new boundary object to promote researcher engagement with policy makers / Un nuevo objeto frontera para promover la colaboración de los investigadores con los tomadores de decisiones

Community member post by María D. López Rodríguez

María D. López Rodríguez (biography)

A Spanish version of this post is available

Can boundary objects be designed to help researchers and decision makers to interact more effectively? How can the socio-political setting – which will affect decisions made – be reflected in the boundary objects?

Here I describe a new context-specific boundary object to promote decision making based on scientific evidence. But first I provide a brief introduction to boundary objects.

What is a ‘boundary object’?

In transdisciplinary research, employing a ‘boundary object’ is a widely used method to facilitate communication and understanding among stakeholder groups with different epistemologies. Boundary objects are abstract tools adaptable to different perspectives and across knowledge domains to serve as a means of symbolic communication. Continue reading

Managing deep uncertainty: Exploratory modeling, adaptive plans and joint sense making

Community member post by Jan Kwakkel

Jan Kwakkel (biography)

How can decision making on complex systems come to grips with irreducible, or deep, uncertainty? Such uncertainty has three sources:

  1. Intrinsic limits to predictability in complex systems.
  2. A variety of stakeholders with different perspectives on what the system is and what problem needs to be solved.
  3. Complex systems are generally subject to dynamic change, and can never be completely understood.

Deep uncertainty means that the various parties to a decision do not know or cannot agree on how the system works, how likely various possible future states of the world are, and how important the various outcomes of interest are. Continue reading