Networking

Successful implementation demands a great liaison person: Nine tips on making it work

By Abby Haynes on behalf of CIPHER (Centre for Informing Policy in Health with Evidence from Research)

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CIPHER Sub-group (Participants)

When external providers deliver a complex program in an organisation, it is crucial that someone from that organisation—a liaison person—gives ‘insider’ advice and acts as a link between their organisation and the program providers. What are the characteristics to look for in filling that role? And how can liaison people best be supported?

Here we describe what we learnt about the pivotal role of liaison people during the implementation of SPIRIT (Supporting health with Research: an Intervention Trial). SPIRIT was a novel multi-component trial designed to increase individual and organisational capacity to use research in policymaking. Six Sydney-based health policy organisations took part – each nominating a member of their staff to coordinate the implementation of SPIRIT in their organisation. These liaison people turned out to be far more than administrators – they had a profound impact not only on how the program was implemented, but on perceptions, engagement and participation across their organisations.

We provide nine tips for identifying and supporting liaison people.

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Five principles for achieving impact

By Mark Reed

Mark Reed (biography)

What key actions can help research have impact? Interviews with 32 researchers and stakeholders across 13 environmental management research projects lead to the five principles and key issues described below (Reed et al., 2014).

1. Design:

   • Understand what everyone wants. This can help in managing expectations of different stakeholders and project members and identifying potential issues/problems early on.
   • Understand the context of the project. Use local characteristics, traditions, norms and past experiences as a starting point for planning the project.
   • Take your time. Knowledge exchange is time consuming if done properly.
   • Design your knowledge exchange activities carefully. Spend time researching the context, the stakeholders, and possible approaches. Design for flexibility, get feedback, and adapt your plans to suit changing circumstances.

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Advice to graduate students on becoming “translational”

By Alexis Erwin

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Alexis Erwin (biography)

In an earlier post on this blog, Mark Brunson posed the questions: How does an ecologist become “translational”? What training is needed to venture beyond the lab or university and to engage with the potential beneficiaries or users of research? Here I offer my own thoughts as someone who started working to “become translational” halfway through a traditional ecology Ph.D. program.

Although the focus of this blog post is on translational ecology and on specific resources for graduate students in the U.S., I suggest the ideas are more widely applicable.

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