i2S stakeholder engagement options framework

Stakeholder engagement: Learning from Arnstein’s ladder and the IAP2 spectrum

By Gabriele Bammer

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Gabriele Bammer (biography)

What can researchers interested in stakeholder engagement learn from two classic frameworks on citizen involvement in government decision making – Arnstein’s ladder and the IAP2 (International Association for Public Participation) spectrum of public participation?

Arnstein’s ladder

Sherry Arnstein (1969) developed an eight-rung ladder, shown in the figure below, to illustrate that there are significant gradations of citizen participation in government decision making.

The two bottom rungs are manipulation and therapy. Manipulation refers to putting citizens on “rubberstamp advisory committees or advisory boards” (p. 218) to “educate” them or engineer their support. Therapy involves changing the citizen view of the problem.

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Stakeholder engagement primer: 5. Choosing engagement options

By Gabriele Bammer

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How can researchers decide which engagement options will be most appropriate for which stakeholders? How can they take into account multiple considerations such as the aims of stakeholder engagement, the requirements of the research and available resources?

It can be helpful to think through how each option for stakeholder engagement (described in Primer #4) would be operationalised for each stakeholder, using the questions below. These make explicit what researchers often do intuitively.

By teasing out specifically what is required and matching this with the available resources – time, money and person-power – the aim is to reduce the possibility of a project running out of steam for stakeholder engagement before it is concluded and to maximise the chances that the commitments made by researchers to stakeholders (the ‘promise’ described in Primer #4) for each type of engagement can be fulfilled.

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Stakeholder engagement primer: 4. Options for engagement

By Gabriele Bammer

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What options are available to researchers for including stakeholders in a research project in order to develop a more comprehensive understanding of the problem, provide ideas about addressing it and help the research to support policy or practice change? Can different stakeholders be included in different ways? Can the same group of stakeholders participate in different ways in various aspects of the research? What obligations do researchers have to participating stakeholders over the course of that project?

It can be useful to consider 5 ways in which researchers can include stakeholders in a project:

1. Inform:
Researchers provide stakeholders with balanced and objective information to assist them in understanding the research.

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