A tool for transforming resistance to insights in decision-making

By Gemma Jiang

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Gemma Jiang (biography)

Do you encounter resistance from your team members, especially in regard to difficult decisions? How might decision-making processes be better facilitated to generate insights instead of resistance?

I describe a conceptual framework and an accompanying practical tool from Lewis Deep Democracy (2021) that can transform resistance to insights in decision-making processes.

The conceptual framework: Understanding how decision making generates resistance

It is important first to understand the consciousness of a team. If you think of a team’s consciousness as an iceberg, the ideas and opinions that are expressed are the conscious part above the waterline, while those that are not expressed are the unconscious part below the waterline. If decisions are made based only on the team’s expressed ideas and opinions, those below the waterline will likely form resistance. This is often what happens with “majority rules” democracy.

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Why awareness raising campaigns cannot fix structural problems

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Pei Shan Loo (biography)

By Pei Shan Loo

Why are awareness raising campaigns popular? Why can’t they fix structural problems? And how can system dynamics help?

Large amounts of funding for health, societal, environmental and other complex problems are channelled into “awareness raising” to build public recognition of the problem in the hope that understanding will lead to change and a lasting solution.

Why awareness raising campaigns are popular

There are at least four reasons why funding is spent on awareness raising campaigns:

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