Why research needs complexity entrepreneurs

By Gabriele Bammer and Jean Boulton.

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1. Gabriele Bammer (biography)
2. Jean Boulton (biography)

What is required to improve the understanding of research teams about the complexity encountered when investigating real life situations? How can they effectively embrace the paradoxical, elusive dance―the irreconcilable, intrinsic tension―between order and disorder, form and formlessness, and certainty and uncertainty? What is involved in research better supporting those intent on, or tasked with, acting skilfully in this complex world? Would a new research role―that of complexity entrepreneur―help?

We have coined the term “complexity entrepreneur” as a shorthand way to describe the attributes required to respond effectively in a world that is complex: ie., systemic, patterned and particular to context, and where newness often emerges in ways that cannot be predicted.

In this i2Insights contribution, we outline the key attributes of a complexity entrepreneur, based on Jean’s work. We then briefly describe the contributions of complexity entrepreneurs to research teams tackling complex problems, combining Gabriele’s and Jean’s work. Our aim is to test the water to see if others would also find benefit in distinguishing this newly-coined role of complexity entrepreneur.

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Combining subjectivity and objectivity in systems thinking: The SOS sandwich

By James Stauch and Daniela Papi-Thornton.

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1. James Stauch (biography)
2. Daniela Papi-Thornton (biography)

In seeking to understand, map, and then act to intervene in a system, how can we make the best use of both subjectivity and objectivity? How can we effectively toggle between facts and norms, between what is true (or at least broadly verifiable) and what is valued (or valuable)?

In the book that this i2Insights contribution is based on (Stauch et al., 2025), the case is made for people to spend far more time understanding a problem, and proportionally less time acting to “solve” the problem. To help frame this approach, the SOS (subjective-objective-subjective) sandwich is used as a simple heuristic to show where subjectivity and objectivity can be taken into account when dealing with a system.

In this work, objectivity is considered as a vector, not a destination, with true objectivity always out of reach, as we can never be completely objective in our approach to research. That said, we can strive for it by recognizing our biases and seeking diverse viewpoints.

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Insights into the science of complexity

By Jean Boulton

jean-boulton
Jean Boulton (biography)

What are the key ideas that define the science of complexity? How do they help us better understand our world so that we can engage more effectively?

The science of complexity conveys a view of the world as dynamic, richly interdependent and full of variety.

“A world – organic and emergent, shaped by history and context – naturally patterned, yet always in process” (Boulton 2024: 39).

Ilya Prigogine asked why classical physics and evolutionary biology seem to contradict each other. The word that brought these two sciences together and shaped the development of complexity theory, was ‘open’ (Prigogine 1977).

Situations that are open to their environments display emerging order in the form of patterns of relationships.

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