By Carrie Kappel
What is the groan zone in collaboration? What can you do when you reach that point?
As researchers and practitioners engaged in transdisciplinary problem-solving, we know the value of diverse perspectives. We also know how common it is for groups to run into challenges when trying to learn from diverse ideas and come to consensus on creative solutions.
This challenging, often uncomfortable space, is called the groan zone. The term comes from Sam Kaner’s diamond model of participation shown in the figure below. After an initial period of divergent thinking, where diverse ideas are introduced, groups have to organize that information, focus on what’s most important, and make decisions in order to move forward into the phase of convergent thinking.
Navigating that transition between divergent and convergent thinking is the realm in which creativity and innovation emerge, if we let them.