By Diana Rose

Outcome measures in research about treatment and service provision may not seem a particularly controversial or even exciting domain for citizen involvement. Although the research landscape is changing – partly as a result of engaging stakeholders in knowledge production and its effects – the design of outcome measures has been largely immune to these developments.
The standard way of constructing such measures – for evaluating treatment outcomes and services – has serious flaws and requires an alternative that grounds them firmly in the experiences and situations of the people whose views are being solicited.







