By Gemma Jiang and Jeni Cross.

2. Jeni Cross (biography)
As a leader, are you prone to defensiveness, blame and avoidance? Is your team trapped in a similar pattern? What is the alternative and how to get there?
The Conscious Leadership framework’s 15 commitments (Dethmer, Chapman and Klemp, 2014) offer powerful tools for addressing these questions. Central to this framework is the distinction between operating “above the line,” which involves openness, curiosity, and a commitment to growth, and “below the line,” characterized by defensiveness, blame, and avoidance. The first three commitments—taking radical responsibility, learning through curiosity, and feeling all feelings—serve as foundational steps for leaders and teams to maintain an “above the line” mindset. This post explores these commitments and the associated tools to empower leaders in guiding their teams from below to above the line.
