Matthew Welsh – Integration and Implementation Insights

What do you know? And how is it relevant to unknown unknowns?

February 24, 2022September 24, 2019

By Matthew Welsh

Author - Matthew Welsh — Matthew Welsh (biography)

How can we distinguish between knowledge and ignorance and our meta-knowledge of these – that is, whether we are aware that we know or don’t know any particular thing? The common answer is the 2×2 trope of: known knowns; unknown knowns; known unknowns; and unknown unknowns.

For those interested in helping people navigate a complex world, unknown unknowns are perhaps the trickiest of these to explain – partly because the moment you think of an example, the previously “unknown unknown” morphs into a “known unknown”.

You are biased!

April 15, 2022September 18, 2018

By Matthew Welsh

Complex, real-world problems require cooperation or agreement amongst people of diverse backgrounds and, often, opinions. Our ability to trust in the goodwill of other stakeholders, however, is being eroded by constant accusations of ‘bias’. These are made by commentators about scientists, politicians about media outlets and people of differing political viewpoints about one another. Against this cacophony of accusation, it is worthwhile stepping back and asking “what do we mean when we say ‘bias’ and what does it say about us and about others?”.