Community operational research

Improving facilitated modelling

By Vincent de Gooyert

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Vincent de Gooyert (biography)

Here I explore two outcomes of facilitated modelling – cognitive change and consensus forming – and ask: how can achieving those outcomes be improved?

But first, what is facilitated modelling?

Facilitated modelling is an approach where operational researchers act as facilitators to model an issue collaboratively with stakeholders, usually in a workshop. Operational research, also known as operations research, seeks to improve decision-making by developing and applying analytical methods.

Two central aims of facilitated modelling are to achieve cognitive change and to form consensus.

Cognitive change is the idea that participants of facilitated modelling workshops come in with a certain worldview, and that the intervention leads them to learn about the issue and accordingly change their minds.

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How systems thinking enhances systems leadership

By Catherine Hobbs and Gerald Midgley

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1. Catherine Hobbs (biography)
2. Gerald Midgley (biography)

Systems leadership involves organisations, including governments, collaborating to address complex issues and achieve necessary systemic transformations. So, if this is the case, how can systems leadership be helped by systems thinking?

Systems leadership is concerned with facilitating innovation by bringing together a network of organisations. These then collaborate between themselves and with other stakeholders to deliver some kind of service, influence a policy outcome or develop a product that couldn’t have been achieved by any one of the organisations working alone.

Recognising that a network of organisations can achieve something that emerges from their interactions involves a certain amount of implicit systems thinking. After all, the classic definition of a ‘system’ is an identifiable collection of two or more parts that has properties, or achieves outcomes, that can only be attributed to all of the parts interacting, not any one of the parts in isolation.

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