Considering uncertainty, awareness and ambiguity as a three-dimensional space

By Fabio Boschetti

author-fabio-boschetti
Fabio Boschetti (biography)

The concept of unknown unknowns highlights the importance of introspection in assessing knowledge. It suggests that finding our way in the set of known-knowns, known-unknowns, unknown-knowns and unknown-unknowns, reduces to asking:

  1. how uncertain are we? and
  2. how aware are we of uncertainty?

When a problem involves a decision-making team, rather than a single individual, we also need to ask:

  1. how do context and perception affect what we know?

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Yin-yang thinking – A solution to dealing with unknown unknowns?

By Christiane Prange and Alicia Hennig

author - christiane prange
Christiane Prange (biography)

Sometimes, we wonder why decisions in Asia are being made at gargantuan speed. How do Asians deal with uncertainty arising from unknown unknowns? Can yin-yang thinking that is typical for several Asian cultures provide a useful answer?

Let’s look at differences between Asian and Western thinking first. Western people tend to prefer strategic planning with linear extrapolation of things past. The underlying mantra is risk management to buffer the organization and to protect it from harmful consequences for the business. But juxtaposing risk and uncertainty is critical. Under conditions of uncertainty, linearity is at stake and risk management limited.

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