By Jane MacMaster

After one year or so delivering seminars that share practical techniques to help navigate complexity to public sector audiences, I’ve observed two simple and fundamental barriers to dealing more effectively with complex, interdisciplinary problems in the public sector.
First, is the lack of time to problem-solve – to pause and reflect on an issue, to build a deeper understanding of it, to think creatively about it from different angles, to think through some ideas, to test out some ideas. There is too much else going on.
Second, is that it’s often quite difficult to put one’s collective finger on what, exactly, the problem is.