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The role of frames and framing in communication and change

Edited by Gabriele Bammer

What are frames and framing? What roles do they play in making change happen? What are some essential principles of framing? Can framing be used to manipulate people?

This editor’s addition draws on the 2014 updated edition of George Lakoff’s classic work “Don’t think of an elephant.” Lakoff provided these ideas in the US context of the contest between progressive and conservative ideas, and here they are adapted to be more general, including highlighting issues relevant to dealing with complex problems.

What are frames?

There is no simple definition of frames, with key elements including that they are embedded in neural circuits, that they are linked to morals or values, and that they are evoked by language. Lakoff highlights that:

Important complex ideas may not have frames

Because frames result from ideas that have been ingrained in us, new complex ideas may not have frames, making them hard to grasp and act on. Lakoff provides the example of “systemic causation.” He argues that direct causation is well understood because it is a common experience from early childhood onwards, but that:

Making change happen

Given that frames guide the way we think and act, change involves changing frames and this requires alterations in neural circuits associated with frames. Framing involves coming up with accurate ways of describing the desired goals of change and then communicating these new frames consistently over time, until they are accepted. Lakoff highlights that:

Lakoff’s ideas about framing also explain why some ways of approaching change are unsuccessful. Two of these are (i) just relying on facts and (ii) repudiating the opposition’s arguments.

In relation to facts, Lakoff argues that:

When it comes to dealing with the arguments of opponents, Lakoff argues that:

Instead, dealing with opposition requires reframing. This is easiest when an alternative frame already exists, as developing a completely new frame can be very hard. The alternative frame may be unconscious, so that accessing it requires “making it conscious, and repeating it till it enters normal public discourse. It doesn’t happen overnight. It is an on-going process. It requires repetition and focus and dedication” (page 11). Successful reframing changes what counts as common sense.

Manipulative uses of framing

Frames and framing are inherently about explaining how humans understand the world. Ideally frames aim to be relatively accurate depictions of the world, and using framing and reframing to make change happen is carried out with honesty and integrity. However, as Lakoff says, “frames can also be used manipulatively” (page 115). He highlights spin and propaganda:

Concluding questions

What’s your experience been with framing complex issues and problems? Are there complex issues other than systemic causation that you have found don’t have frames? How about your experience with framing and change processes? Do you have success stories or lessons learnt to share?

Reference:

Lakoff, G. (2014). The all new: Don’t think of an elephant! Know your values and frame the debate. Chelsea Green Publishing: White River Junction, Vermont, United States of America.
(The page numbers cited are from the online edition hosted at ProQuest Ebook Central.)

Use of Generative Artificial Intelligence (AI) Statement: Generative artificial intelligence was not used in the development of this i2Insights contribution. (For i2Insights policy on generative artificial intelligence please see https://i2insights.org/contributing-to-i2insights/guidelines-for-authors/#artificial-intelligence.)

A description of “Editor’s additions” is available in https://i2insights.org/index/integration-and-implementation-sciences-vocabulary/. This editor’s addition was produced by Gabriele Bammer using the reference above.

Gabriele Bammer PhD is Professor of Integration and Implementation Sciences (i2S) at the National Centre for Epidemiology and Population Health at The Australian National University in Canberra. i2S provides theory and methods for tackling complex societal and environmental problems, especially for developing a more comprehensive understanding in order to generate fresh insights and ideas for action, supporting improved policy and practice responses by government, business and civil society, and effective interactions between disciplinary and stakeholder experts. She is the inaugural President of the Global Alliance for Inter- and Transdisciplinarity (ITD-Alliance; 2023-25).

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