Integration and Implementation Insights

Overcoming the mismatch between goals and outcomes in knowledge exchange

By Denis Karcher and Chris Cvitanovic

1. Denis Karcher (biography)
2. Chris Cvitanovic (biography)

How well do researchers achieve the research impacts they aim for? And if there is a mismatch, does it matter?

Together with colleagues (Karcher et al., 2021), we systematically searched for and reviewed nearly 400 studies that described goals and outcomes that were claimed for knowledge exchange at the science-policy interface. Although our focus was on the environmental sciences, the results may be more widely useful.

Big ambitions

The eight top goals that studies described for their knowledge exchange activities were:

1. Usability, eg., that the interaction with policy makers and/or the knowledge created were credible, legitimate, relevant, and timely (458 references).

2. Social outcomes, eg., the creation of new networks, raising awareness of the issue, developing mutual understanding, and building trust (226 references).

3. Use, eg., that the knowledge was considered in the decision-making process leading to ‘evidence-informed’ policy (215 references).

4. Policy or societal impact, eg., longer-term influence on policy, as well as impacts on democracy, economy or the overall well-being of society (186 references).

5. Process, ingredients, eg., the process ensured accountability, facilitation quality, fairness, respect (101 references).

6. Quality and outlook, eg., self-evaluation and implications for the future (creating new projects, etc.) (43 references).

7. Ecological impact, eg., maintained or improved state of the environment (43 references).

8. Products, eg., reports, tools, or models jointly developed through the process (33 references).

Diverse achievements

However, the outcomes that the same studies reported achieving were rather different in order and quantity, as shown in the figure below.

The order of the top eight claimed outcomes was:

1. Social outcomes (220 references).

2. Usability (164 references).

3. Products (92 references).

4. Use (73 references).

5. Process, ingredients (60 references).

6. Policy or societal impact (56 references).

7. Quality and outlook (41 references).

8. Ecological impact (9 references).

karcher_goals-and-claimed-outcomes-of-knowledge-exchange
Goals and claimed outcomes of knowledge exchange, with the number of references for each (modified from Karcher et al., 2021).

Divergence between goals and achievements

We found that usability, social outcomes and the actual use of knowledge are the main goals of knowledge exchange, followed by the last of these leading to policy or societal impact. However, claimed achievements were, apart from usability, more frequently related to social outcomes, process components and the creation of products. Reasons for that difference between ambitions and achievements might be that:

So what?

Our findings indicate the need to appreciate the diverse impacts of knowledge exchange activities, be they social outcomes, good products or process components. Therefore, we encourage researchers to include those factors directly in their planning to better align goals and evidence. This would give clearer expectations to both researchers and policy makers (and all other societal actors involved in knowledge exchange, eg., stakeholders, non-governmental organisations (NGOs), local/Indigenous communities) before the start of an interaction. It would also have practical, academic and personal benefits, as follows:

Do our findings of a mismatch between goals and reported outcomes in knowledge exchange resonate with your experience? Do you have anything to add to the practical, academic and personal benefits of overcoming the mismatch? Do you think the mismatch can be overcome without institutional reform in how knowledge exchange work is incentivised, planned, and funded?

To find out more:
Karcher, D. B., Cvitanovic, C., Colvin, R. M., van Putten, I. E. and Reed, M. S. (2021). Is this what success looks like? Mismatches between the aims, claims, and evidence used to demonstrate impact from knowledge exchange processes at the interface of environmental science and policy. Environmental Science and Policy, 125: 202-218.

Biography: Denis Karcher is a PhD candidate in Science Communication at the Centre for the Public Awareness of Science at the Australian National University in Canberra. His focus is on the marine science-policy interface. More specifically, he investigates how knowledge exchange between actors from research, policy and society can be improved to ensure evidence-informed coastal and ocean management.

Biography: Chris Cvitanovic PhD is a transdisciplinary marine scientist in the Centre for the Public Awareness of Science at the Australian National University in Canberra. His research is focused on improving the relationship between science, policy and practice to enable evidence-informed decision-making for sustainable ocean futures.

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