Accountability and adapting to surprises

By Patricia Hirl Longstaff

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Patricia Hirl Longstaff (biography)

We have all been there: something bad happens and somebody (maybe an innocent somebody) has their career ruined in order to prove that the problem has been fixed. When is blame appropriate? When is the blame game not only the wrong response, but damaging for long-term decision making?

In a complex and adapting world, errors and failure are not avoidable. The challenges decision-makers and organizations face are sometimes predictable but sometimes brand new. Adapting to surprises requires more flexibility, fewer unbreakable rules, more improvisation and deductive tinkering, and a lot more information about what’s going right and going wrong. But getting there is not easy because this challenges some very closely held assumptions about how the world works and our desire to control things. Continue reading

Designing scenarios to guide robust decisions

Community member post by Bonnie McBain

Bonnie McBain (biography)

What makes scenarios useful to decision makers in effectively planning for the future? Here I discuss three aspects of scenarios:

  • goals;
  • design; and,
  • use and defensibility.

Goals of scenarios

Since predicting the future is not possible, it’s important to know that scenarios are not predictions. Instead, scenarios stimulate thinking and conversations about possible futures. Continue reading

Scaling up amidst complexity

Community member post by Ann Larson

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Ann Larson (biography)

How can new or under-utilized healthcare practices be expanded and institutionalized to achieve audacious and diverse global health outcomes, ranging from eliminating polio to reversing the rise in non-communicable diseases? How can complex adaptive systems with diverse components and actors interacting in multiple ways with each other and the external environment best be dealt with? What makes for an effective scale-up effort?

Four in-depth case studies of scale-up efforts were used to explore if there were different pathways to positively change a complex adaptive system. Continue reading