Considering uncertainty, awareness and ambiguity as a three-dimensional space

By Fabio Boschetti

author-fabio-boschetti
Fabio Boschetti (biography)

The concept of unknown unknowns highlights the importance of introspection in assessing knowledge. It suggests that finding our way in the set of known-knowns, known-unknowns, unknown-knowns and unknown-unknowns, reduces to asking:

  1. how uncertain are we? and
  2. how aware are we of uncertainty?

When a problem involves a decision-making team, rather than a single individual, we also need to ask:

  1. how do context and perception affect what we know?

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