Getting to a shared definition of a “good” solution in collaborative problem-solving

By Doug Easterling

doug-easterling
Doug Easterling (biography)

How can collaborative groups move past their divisions and find solutions that advance their shared notions of what would be good for the community?

Complex problems – such as how to expand access to high-quality health care, how to reduce poverty, how to remedy racial disparities in educational attainment and economic opportunity, and how to promote economic development while at the same time protecting natural resources – can’t be solved with technical remedies or within a narrow mindset. They require the sort of multi-disciplinary, nuanced analysis that can only be achieved by engaging a variety of stakeholders in a co-creative process.

Bringing together stakeholders with diverse perspectives allows for a comprehensive analysis of complex problems, but this also raises the risk of a divisive process.

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Five steps for managing diversity to create synergy

By Doug Easterling

doug-easterling
Doug Easterling (biography)

How can we address social, environmental, political and health problems that are too big and too complex for any single person, organization or institution to solve, or even to budge? How can we pool our wisdom and work collaboratively toward purposes that are larger than ourselves?

In theory at least, co-creation generates innovative solutions that transcend what would otherwise be produced by the participants acting on their own. In other words, co-creation can foster synergy.

To maximize synergy, a co-creative group should include participants who understand the problem from all the relevant perspectives. The more complex the problem, the greater the number and diversity of stakeholders who should be included in the process. A broader range of perspectives and ways of thinking allows for a richer and more comprehensive analysis of the problem, as well as more innovative solutions that address more of the underlying factors.

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