Let’s stop measuring and start improving

Community member post by Louise Locock

louise-locock
Louise Locock (biography)

When we’re trying to improve the experience of health care, social care and other services users, is there a fast, rigorous way to include their perspectives that doesn’t involve repeatedly collecting new data from them and their families?

Measuring, understanding and improving people’s experience of services has become a priority. There is now an international focus (at least in the West) on person-centred care. The English National Health Service has led the way among health systems by introducing the first nationally mandated patient survey.

Despite the strong political and organisational focus on improving care, reports of unsatisfactory experience continue in even the best funded care systems. Continue reading

Two audiences and five aims of action researchers

Community member post by Hilary Bradbury

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Hilary Bradbury (biography)

Do action researchers have something to offer to the contemporary and urgent question of how to respond to complex real-world problems? I think so.

Action researchers, often working in inter-disciplinary settings, hold in mind that technical, practical and emancipatory goals of action research require us to develop facility in communicating with two audiences: the ‘local’ practitioners and the ‘cosmopolitan’ community of scholars.

Let’s start with the latter. The cosmopolitans are motivated by the question of what, if anything, can be contributed to what scholars already know. As a result these academic colleagues usually privilege the written medium exclusively. The local audience, however, is not served when action researchers write a manuscript intended for scholarly peers! Continue reading

What can action research and transdisciplinarity learn from each other?

Community member post by Danilo R. Streck

danilo-streck
Danilo R. Streck (biography)

A man raises his hand and brings up the following issue: “Our community is constantly affected by terrible floods that not only destroy our houses, but are the cause of sicknesses of our children.” This statement—in the midst of a participatory budget meeting in South Brazil—raised issues concerning the deforestation of riverbanks, the deficient sewage system, contested land ownership and occupation, among others.

Our research group is primarily interested in citizenship education and in supporting it through studying what makes learning possible (pedagogical mediation) within discussions about the allocation of resources for the public budget. Stories like this one remind us of the limits of a simplistic approach to understanding citizenship. In this case, citizenship and citizenship education was clearly related to health, to ecology, to urban planning, to farming, among other fields of acting and knowing.

Action research, broadly understood as collective (self) reflection in action within situations that one wants to change, is intrinsically an exercise of disciplinary transgressions. Continue reading

Where to publish? Journals for research integration and implementation concepts, methods and processes

Community member post by Gabriele Bammer

gabriele-bammer
Gabriele Bammer (biography)

If you have developed a new dialogue method for bringing together insights from different disciplinary experts and stakeholders, or a refined modelling technique for taking uncertainty into account, or an innovative process for knowledge co-creation with government policy makers, where can you publish these to get maximum exposure and uptake? Continue reading